Creekview Lodge - Frequently Asked Questions
Who Are you?
How many residents can you have?
Facility Amenities
Room Amenities
Facility Services
Wellness/Healthcare
Pricing
Who owns this place?
What kind of security do you have?
How many square feet are in each room?
How often do you raise the monthly fee?
Do you have an entrance (membership) fee?
Are the rooms quiet?
Are there kitchens in the rooms so that residents can cook if they choose?
Is there a place to park my car?
Do you have laundry and valet service?
Do you have storage areas for residents?
What about housekeeping service? If it is available, how much does it cost?
Do you have cable television?
Are your deposits refundable?
Do you provide respite care?
Are your rooms furnished?
Can I have guests stay at Creekview for a few days?
Do you have guest rooms?
Are my guests permitted to eat with me in the dining rooms? If so, what is the cost?
Do you cater to special diets?
Is there assigned seating in the dining room?
Do you have a workshop? Can I bring my own tools?
When I'm out late how will I get in? Will I get a key?
Are waterbeds permitted?
Is there an age limit?
Is smoking permitted?
Can we have pets?
Are there individual heating and air conditioning control is each unit?
Are personnel on duty at night?
If I become ill, what happens?
If I'm ill, will meals be brought to my apartment?
How are the meals served?
If I am away for a period of time, do I get a food credit?
Do you furnish transportation?
Is there public transportation nearby?
Are there recreation and exercise rooms?
What do the residents do for phone services?
What kind of activities do you have?
Do you go on tours and trips?
Do you provide medical services?
Do you allow wheelchairs?
Do you have a beauty salon or barber shop?
Is there a swimming pool?
Who pays for the utilities?
What is done in the event of a noisy disturbance by a neighbor?
Are young children allowed to visit?
Is this property run by the Hospital Corporation?
Am I ready for this type of community yet? I don't think so.
What is assisted living?
Rest of the Story…
Who Are you?
We are a locally owned and operated by a Michigan family who has dedicated their lives to creating unique residences for the Elderly to live their Golden years in comfort and styleTop
How many residents can you have?
We are licensed for 40 ResidentsTop
Facility Amenities
Wireless Internet, Cable, Restaurant Style Food, Scheduled Transportation, Scheduled events and entertainment, Crafts, 12 acres of woods for walking and outdoor recreationTop
Room Amenities
Cable, FREE Local & Long distance w/private lines, Private Bathrooms, Oversized RoomsTop
Facility Services
Medication Disbursement, Resident Assistance….basically anthing our seniors need to live comfortably and with dignityTop
Wellness/Healthcare
We've hired a concierge to add to our residents daily activities as well as making sure they're receiving any medical, professional attention required. She will also coordinate the Salon and Chauffuer services on the premises.Top
Pricing
Mid to High Range, the owner Jill will discuss the current rates personally once you've touredTop
Who owns this place?
The property is owned by a group of Michigan families and managed by CreekView Lodges, also a Michigan familyTop
What kind of security do you have?
You'll find a very sophisticated emergency alert system in each room for an immediate response in case of need. Also, we have staff on duty 24 hours a day, 7 days a week, and the building is monitored by ADT 24/7Top
How many square feet are in each room?
We have more than 6 room sizes with different views in several floor plans, depending on your needs. Of course monthly fees are based on the location and size of each room. Actual square footage ranges from 300-850 sq ft.Top
How often do you raise the monthly fee?
Raising the monthly fee is a concern to all our residents. Of course we try to be very sensitive to that, but we don't want to cut costs by reducing the services or quality of food. We do require a 60-day cancellation notice. All monthly fees are guaranteed through your residency agreement against increase for 12 months.Top
Do you have an entrance (membership) fee?
Yes, the $750.00 entrance fee is used to cover the costs of the initial assessment, preliminary care plan, and administration. It is not intended to be used as a security deposit and is not refundable upon move-in.Top
Are the rooms quiet?
Extremely, You'll find that your room is especially well insulated to reduce and eliminate sounds. We are built with Filled Block Construction. They are well insulated to ensure your privacyTop
Are there kitchens in the rooms so that residents can cook if they choose?
No as we provide 24/7 food and an on-site chef for their pleasure this was not desirable, however each resident may request a personal refrigerator for their roomTop
Is there a place to park my car?
We have plenty of parking for Residents vehicles; there are no fees for parkingTop
Do you have laundry and valet service?
Laundry and dry cleaning services are available to all residents, this service is included with your monthly feeTop
Do you have storage areas for residents?
We will provide additional storage for residents on an as needed basisTop
What about housekeeping service? If it is available, how much does it cost?
Housekeeping is regulated by you. Staff will tidy your room daily, clean, sanitize, change bed linens and vacuum your room weekly. This service is included in your monthly feeTop
Do you have cable television?
Yes, we provide cable at no cost to the residentsTop
Are your deposits refundable?
No, the entrance fee is not refundable when you leave the communityTop
Do you provide respite care?
Yes we do. The charge for this is determined prior to the respite move-in date.Top
Are your rooms furnished?
Residents usually prefer to bring their own furniture and personal belongings; our models are furnished to give you an idea of how things might look. You may elect to use one of our model rooms as is, this is can be arranged at no additional cost.Top
Can I have guests stay at Creekview for a few days?
We welcome your guests. There is no problem with their visiting but we do ask that you give us advance notice as our guests rooms are used on a first come basis.Top
Do you have guest rooms?
Yes, they may be reserved at the front desk. The daily charge for a guest room is $50, which includes bed linens and towels and meals. We also have respite suites, which provide our full range of services; they are available on a temporary basis.Top
Are my guests permitted to eat with me in the dining rooms? If so, what is the cost?
Yes, your guests are welcome to join you in the dining rooms. All you need to do is call ahead (a day in advance if possible) to make a reservation. The fee for guests meals can be found in the schedule of charges in the food service handout in the resident folder.(cost yet to be determined, but somewhere in the range of $7.00 - $10.00)Top
Do you cater to special diets?
We consider your diet. We plan our menus for nutrition and health as well as for flavor and appeal. Our Heart Smart menu at each meal features low-fat, low-salt and low-cholesterol dishes. We'll even please the finicky eater!Top
Is there assigned seating in the dining room?
You are free to choose any table that has been set up.Top
Do you have a workshop? Can I bring my own tools?
We will have an arts and crafts room where residents will be able to make minor repairs and work on their hobbies. These projects can be worked on with either your tools or ours.Top
When I'm out late how will I get in? Will I get a key?
The night staff will be able to let you in. However, for security and safety reasons we ask that you advise the concierge at the front desk if you will be late.Top
Are waterbeds permitted?
Our building is structurally sound and can accommodate waterbedsTop
Is there an age limit?
We do have not maximum but do have a minimumn age requirement of 65.Top
Is smoking permitted?
Only in designated areas outside the buildingTop
Can we have pets?
Yes you may bring a current pet with you. However we will not encourage you to acquire one after moving inTop
Are there individual heating and air conditioning control is each unit?
Yes, all rooms are equipped with individual controls. The common areas are controlled by a sophisticated energy-management system for your comfort.Top
Are personnel on duty at night?
We have personnel on duty 24 hours a day, seven days a week.Top
If I become ill, what happens?
Our staff is available around the clock; each room is provided with emergency call systems in both the bedroom and the bathroom. If you require specialized care temporarily, we will help you arrange for it through a home health agencyTop
If I'm ill, will meals be brought to my apartment?
Absolutely, even if you just want to eat in your room, there's no need to fake being sick!Top
How are the meals served?
Three homemade meals are prepared daily, all special requests are handled as they come in and there is an early riser tea/coffee donut in the front room. Also, High tea is served in the afternoon in the front room. You will find that food is made and available about every 2 hours throughout the day and if you're an evening grazer we'll have something prepared for you each eveningTop
If I am away for a period of time, do I get a food credit?
No, as we're an "all inclusive" and don't charge for extra meals there would be no credit for missed meals.Top
Do you furnish transportation?
There is FREE scheduled chauffeured transportation weekly and also special trips scheduled thru the concierge.Top
Is there public transportation nearby?
NoTop
Are there recreation and exercise rooms?
Yes, we have several areas for exercise, cards and crafts. We're working on a library which will be open soonTop
What do the residents do for phone services?
We include local and long-distance personal phone service in the standard monthly fees.Top
What kind of activities do you have?
Activities are held within our building and elsewhere. Our full-time concierge will coordinate a full program of recreational activities, trips, special events and seminars which provide for a wide range of interests.Top
Do you go on tours and trips?
Yes, our chauffeured is used for a variety of purposes - shopping excursions, day trips, special events and tours of the many tourist attractions within driving distance.Top
Do you provide medical services?
We prefer to allow our residents to continue to rely on their personal doctors. However if a resident needs additional services many are available in the area we will coordinate for our residentsTop
Do you allow wheelchairs?
Our entire residence is wheelchair friendly. We will try in every way possible to serve your needs and to keep you as part of our familyTop
Do you have a beauty salon or barber shop?
Yes, we can accommodate the needs of both male and female residents in our salon.Top
Is there a swimming pool?
Not at this timeTop
Who pays for the utilities?
All utilities are included in your monthly fee.Top
What is done in the event of a noisy disturbance by a neighbor?
Because of the quality of construction, we do not anticipate that to be a problem in our buildings. If it ever is, you may be sure that management will follow up as a matter of courtesy and will attend to the problemTop
Are young children allowed to visit?
This is your home. Family and friends are always welcomeTop
Is this property run by the Hospital Corporation?
We are not affiliated with any local hospital at this timeTop
Am I ready for this type of community yet? I don't think so.
We've heard that often from our residents when they were first considering moving here. Now they wish our building had been built years earlier. Residents find that our community offers a wonderful lifestyle with services and amenities that afford them freedom and enjoyment.Top
What is assisted living?
Assisted living is a new retirement-living alternative that offers seniors and their families the security and peace of mind they deserve. Residents are able to live independently in their own private rooms while receiving just the right level of service they need to stay independent. Assisted-living communities offer an extensive and varied program of services tailored through a service plan to each specific individual. The services range from help with simple chores to a comprehensive program that enables each resident to have access to 24-hour-a-day personal care assistance in his or her private room. Other services include medication reminders and help with daily activities such as dressing, grooming, bathing and ambulatory help..Top
Rest of the Story…
In addition to living in a comfortable, secure setting, residents may join in a variety of social and recreational activities and enjoythe companionship of friends and family in their own apartment or in community areas. There is no endowment or other large up-front fees at our communities. All services and amenities are included in the monthly rental fee. "Our assisted living communities are a cost effective alternative to extensive home care," claims Duane Douglas President. "For what the typical resident at one of our communities would pay for our services and amenities with 24-hour supervision, they could only purchase about six hours per day of home health care." This clear financial advantage has led seniors and their families in large numbers to inquire about these residential alternatives.Top